Privacy Policy

The Azon goal is to provide you with an internet experience that delivers the information, resources and services that are most relevant to you. To achieve this goal, part of the operation of the Azon Azo-Grout website, namely, www.azogrout.com, as well as our other URL www.azonintl.com, includes the gathering of certain types of information about website users. (Hereinafter, all identified URLs are collectively referred to as the “Site.”)

Because we are committed to safeguarding your privacy and know you are equally interested in maintaining your online identity, we wish to explain the types of information we gather and the way in which we use that information.

GDPR and European Policies

As of 25 May 2018, Azon will maintain compliance with GDPR laws and regulations. For European contacts in our company database that have not purchased Azon products, information will be removed and deleted from our database, unless you have visited the “Contact Us” page to explicitly opt in to our e-mail marketing.
For European contacts that are Azon customers, your information will maintain in our database as outlined in the privacy policy, as this information is critical to deliver product, support and policy information and updates for your business.  If you are an Azon customer and wish not to receive information you may easily opt out of our e-mail list here:  
European customers will be deleted from our database 6 years after the last point of purchase.

Collection and Protection of Personal Data

This Privacy Policy covers two types of information gathered at the Site—personal and aggregate.

The term “personal data” refers to information  you voluntarily provide in connection with use of the Site that identifies you and/or the company on whose behalf you are accessing and using the Site. Personal information may be gathered as part of an inquiry or request for materials in connection with our services, such as your name, e-mail address, phone number, company affiliation, physical address and/or certain other personal information.

The term “aggregate data” refers to general information regarding visitors and users of the Site that relates to Site use. This information, also know as analytics,  includes meaningful patterns of traffic; number of visits to certain pages; visits from other websites or to third-party websites linked from the Site; use of particular services and interest in services; and information or features of the Site or other parties made available through or found at the Site.

What information is collected about you? How do we use it?
We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or agreeable to. The database and its contents remain at our company and stay with servers acting on our behalf and responsible to us. We ensure that appropriate protections are in place to require the data processors in our locations in any country where we operate to maintain protections on the data that are equivalent to those that apply in the country in which you live.

For instance, you may wish to submit an information request about one of our products, participate in one of our surveys or subscribe to our e-mail or mailing lists. In response, we may ask for information such as your name and mailing address.

In the event you opt to provide us with this information, we will only use it for the purpose specified by you at the bottom of the information gathering form called “Comments” or other specific checkbox.

All forms will be strictly used for the type of information you are inquiring about, and they are only used for Azon purposes. We do not sell, rent or share any of your personal information with any other party, including third-party joint promoters or use in unapproved commercial purposes.

Azon secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

Permission for use

By submitting personal information or making a request, you are giving your consent and permission for any use that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Site at the point in which you submit such personal information.

Azon will presume such consent, unless you state otherwise at the time you submit the personal information. Please do not request any such communications on behalf of an individual or company if you are not authorized to make the request.
Withdrawing consent to use personal information
If, after you have provided information, you later decide that you no longer want Azon to contact you or use your personal information in the manner disclosed in this Privacy Policy or at the Site, simply tell us through the “Contact Us” page on one of the Azon sites.

Use of aggregate and data

Azon is interested in improving the Site and may develop and offer new features and services from time to time. We monitor aggregate data regarding use of the Site for marketing purposes and to study, improve and promote use of the Site.

In connection with such purposes, Azon may share aggregate data with third parties collectively and in an anonymous way. Disclosure of aggregate data does not reveal personal information about individual Site users in any way that identifies who they are or how to contact them.

Exceptions to the Privacy Policy

Azon has two exceptions to these limits on use of personal information:
(1) Azon may monitor and, when we believe in good faith that disclosure is required, disclose information to protect the security, property, assets and/or rights of Azon from unauthorized use, or misuse, of the Site or anything found at the Site.
(2) Azon may disclose information when required by law, however, only to the extent necessary and in a manner that seeks to maintain the privacy of the individual.

Use of cookies

To enable certain features of the Site, Azon uses Google Analytics “cookies” to collect visitor information. Cookies, among other things, speed navigation through our Site; keep track of information so that you do not have to re-enter it each time you visit our Site; and may provide you with customized content. Google Analytics uses only firstparty cookies. – Google Analytics uses a first-party cookie and JavaScript code to collect information about visitors and to track data. Google Analytics anonymously tracks how visitors interact with a website, including where they came from, what they did on a site, and whether they completed any of the Site’s conversion goals. Analytics provides insight into the performance of our advertising campaigns.

We use Google Analytics “cookies” to collect and maintain aggregate data (such as the number of visitors) to help us see which areas are most popular with our users and improve and update the content on our site. No personal or unencrypted information will be encoded in cookies that are stored on your computer. 

We do not connect aggregate data to any name, address or other identifying information. You may occasionally receive cookies from unaffiliated companies or organizations that advertise on our Site or are linked to the Site. These third-party cookies may collect information about you when you “click” on their  content or link. This practice is standard in the Internet industry. Because of the way in which the Internet operates, we cannot control collection of this information by these third parties, and such cookies are not subject to this Privacy Policy.

Note on Google Analytics and CookiesWhile some of the cookies we use are required to use (see above), you can opt out from the collection by Google Analytics of navigation information during your visits to our Websites. To do so, use the Google Analytics Opt-out feature available from Google.

Children’s privacy and parental consent

Please be aware that Azon has not designed this Site for, and does not intend for it to be used by, anyone under age 18. Accordingly, this Site should not be used by anyone under age 18. Our Privacy Policy prohibits us from accepting users who are under age 18.

Azon specifically requests that persons under the age of 18 not use this Site or submit or post information to the Site. Should Azon inadvertently acquire personal information or other data from users under the age of 18, Azon will not knowingly provide this data to any third party for any purpose whatsoever. Any subsequent disclosure would be if the underage visitor used the Site and submitted personal information without solicitation by or permission from Azon.
Links provided to other sites
Azon may provide links to a number of other Web sites that we believe might offer you useful information and services. However, those sites may not follow the same privacy policies as Azon.

Therefore, we are not responsible for the privacy policies or the activities of any third parties, including without limitation, any Web site owners whose sites may be reached through this Site. We urge you to contact the relevant parties controlling these sites or to access their online policies for the relevant information about the third parties’ data collection practices before submitting any personal information or other sensitive data.

What information is secure? What isn’t?

E-mail communication to and from our site is not secure unless clearly noted otherwise. This is a risk inherent in the use of e-mail. Please be aware of this when requesting information or sending forms to us by e-mail.

When working with internal databases created from online opt-in activities on the Site, we employ industry standard encryption technologies to help protect consumer data.
Your consent to this Privacy Policy
Use of the Site signifies your consent, as well as the consent of the company for whom you use the Site and whose information you submit (if any), to this online Privacy Policy. This agreement includes the collection and use of information by Azon, as described in this statement, and also signifies accordance to the terms of use for the Site. Continued access and use of the Site without acceptance of the terms of this Privacy Policy relieves Azon from responsibility to the user.

Policy modifications and contacting Azon

Azon reserves the right to change this Privacy Policy at any time. Notice of changes will be published on this page. Changes will always be prospective, not retroactive. If you have questions about our policies, please contact:

Azon
643 W. Crosstown Parkway
Kalamazoo, MI 49008-1910
USA
Tel: 269 385 5942

Legal statement

Without exception, images, signatures and trademarks contained on any Azon Web site, namely, www.azonintl.com, as well as our other URLs (www.azogrout.com), may not be utilized for any unauthorized purpose. This would include, but not be limited to, uses such as a trademark or servicemark, or for any pornographic use, unlawful purpose or use, or to defame any person, or to violate any person’s right of privacy, or to infringe upon any copyright, trade name, trademark or servicemark of any person or entity associated with the Azon companies, customers or vendors.

Images of persons depicted on Azon Web sites or on CDs, DVDs, videos, disks, brochures, printed materials or other collateral not specifically identified here have been model-released for a specific purpose only. “Model-released” means the person(s) depicted in the image has signed an Azon Photo Release Form permitting reproduction for the image display in a particular project. The image depicting the said person is subject to the restrictions contained in this form, including without limitation to sensitive subject uses.

Unauthorized use of any images of objects, building interiors, processes or people constitutes copyright infringement and shall entitle Azon to exercise all rights and remedies under applicable copyright law, including an injunction preventing further use and monetary damages against all users and beneficiaries of the use of such images. Azon, in its sole discretion, reserves the right to exercise any legal action to the fullest extent of the law for any unauthorized use, in addition to any other fees, damages or penalties Azon may be entitled to under any applicable law. Downloading any image to a computer from the Site would constitute infringement.

The foregoing is not a limiting statement of the Azon rights or remedies in connection with any unauthorized use.

All Contents Copyright © 2018 Azon www.azogrout.com – In the Americas  1-800-788-5942 – Privacy Policy – Legal Statement